If you're unsure about your size, head over to your nearest jewelry shop, or click over to the Shop section and download our printable ring sizer.

Please take good care of your jewelry! Do not drop, smash, scratch, or cause any other harm to them. Keep in mind that fine jewelry cannot get wet and all metals tarnish over time. with proper care and mindfulness, your item can be passed on to future generations! Remember:

• Store in clean, dry location, do not expose to any liquids, and separate from other jewelry to avoid snagging and scratching.
• Avoid snagging, pulling, or bumping to avoid breakage, tearing, &/or damage of setting, stones, or band.
• All metals naturally tarnish over time, use any polishing cloth to clean and remove any tarnish.

Unfortunately, no. Once the stones are set into the finished piece, doing any further changes can do damage to the piece. However, I can create a custom piece made just for you in the likeness of another piece, or we can start from scratch. Fill out the custom request form just below this FAQ and let's get collaborating!

I absolutely do customized requests. Fill out the custom request form below this FAQ and let's start on it together.

RETURNS/EXCHANGES: 

• Contact me within: 3 days of delivery
• Ship items back within: 7 days of delivery
• Request a cancellation within: 24 hours of purchase
• Buyer is responsible for return shipping + 10% restocking fee on all refunds​​

​If you received a damaged item please notify me as soon as possible to organize an exchange or replacement of your item.

WE WILL NOT ACCEPT RETURNS WHEN:

• It was custom made
• It was a sale item
• It has been returned out of timeframe stated above
• It has not been returned in its original condition:
• It has been worn
• It has been scratched or damaged
• It is not returned in its original packaging

If you have any questions regarding above, send a message to nicole@metallicbloom.com.

SHIPPING
Allow 2 - 3 business days for your order to be processed, packaged and shipped from Utah, USA. You will receive a shipping confirmation email along with an attached tracking number to track the status of your shipment.

• Always make sure you read the full product descriptions and make sure the dimensions and sizes will work for you before placing an order. Not sure what your ring size is? Click over to the shop section of the site and download the printable ring sizer.​

DOMESTIC SHIPPING (US) FREE SHIPPING on all orders (​2 - 5 business days via USPS First-Class Mail)

• $0 flat rate shipping for all orders via USPS First-Class Mail (2 - 5 business days)
• $12 flat rate shipping to upgrade to USPS Priority Mail (1 - 3 business days)
• $40 flat rate shipping to upgrade to USPS Priority Mail Express (1 - 2 business days)

INTERNATIONAL SHIPPING (OUTSIDE OF US) FREE INTERNATIONAL SHIPPING for all orders (7 - 21 days via USPS First-Class Mail International)

• $0 flat rate shipping for all orders. 
• Contact me if you need faster shipping speeds and rates
• We are not responsible for any customs costs/taxes on international orders​

Brass is a composition of 85% copper and 15% zinc. We use red brass because it closely resembles the look of real gold. I highly recommend using BRASSO if you want to keep your brass polished and cleaned. (Never put chemicals or compounds on stones or patina areas and make sure to follow the instructions.)

Sterling Silver is a composition of 92.5% pure silver and 7.5% copper. Which is why most of my silver pieces are marked 925, the symbol for Sterling Silver. I highly recommend using Wright's Silver Cream if you want to keep your sterling silver polished and cleaned. (Never put chemicals or compounds on stones or patina areas and make sure to follow the instructions.)

Strangely enough, this does not happen to everyone. Copper is a pure hypo-allergenic metal and is reactive to its environment, especially with high PH levels. So if your body chemistry is higher in PH then you'll most likely experience green. Others will never experience green skin and if you're like me, you'll only experience it sometimes. But don't fret, luckily it's harmless and comes off by simply washing your skin.