RETURNS/EXCHANGES: 

• Contact me within: 3 days of delivery
• Ship items back within: 7 days of delivery
• Request a cancellation within: 24 hours of purchase
• Buyer is responsible for return shipping + 10% restocking fee on all refunds​​

​If you received a damaged item please notify me as soon as possible to organize an exchange or replacement of your item.

WE WILL NOT ACCEPT RETURNS WHEN:

• It was custom made
• It was a sale item
• It has been returned out of timeframe stated above
• It has not been returned in its original condition:
• It has been worn
• It has been scratched or damaged
• It is not returned in its original packaging

If you have any questions regarding above, send a message to nicole@metallicbloom.com.